Work with us

The Culture Trust , Luton invites tenders for an exciting opportunity to create a new daytime offer in the Hat Factory Arts Centre café. Open 9.00am – 5.00pm this shall be a new type of destination for food and drink, right in the heart of Luton. Situated on the main thoroughfare between Luton central train station and the town centre the Hat Factory Arts Centre is in a prime location with an estimated daily footfall in excess of 8k. The food and beverage offer will compliment and respond to the year-round programme of activity presented in the Hat Factory Arts Centre. This is an enticing time to invest in Luton with the imminent construction of The Stage and Luton Town’s new stadium at Power Court.

For more information, please see 'Hat Factory Cafe - Tender' under Supporting Documents below.

Casual Catering Assistants                             

£ 12.45 per hour

Casual

About the job

The Commercial and Operations team are currently seeking some additions to the team.

You will need to assist the teams in our museums, arts centre and creative spaces to ensure that the cafés and events are operated efficiently and effectively, that all areas are clean, safe, and presentable and that a consistently high standard of catering is delivered.

The successful applicant will play an important role in providing high quality refreshments to our general visitors, staff and corporate clients. You will be responsible for the delivery of excellent customer care at all times and ensuring outstanding customer satisfaction.

About you

Do you have a strong passion for working in Catering?

Do you have demonstrable experience in customer care?

Are you able to work evenings and weekends when required?

Are you able to work across The Culture Trust’s sites?

If so, please send your application form to privacy@culturetrust.com.

Closing date: Open vacancy               Reference Number: LCST0006              

Casual Assistant Chef                         

£ 12.65 per hour

Casual

About the job

The Commercial and Operations team are currently seeking some additions to the team.

You will be required to assist the Chef in the overall management of the kitchens at various sites run by the Culture Trust within Luton.  You will ensure that the café’s are operated in an efficient and effective manner; that all areas are clean, safe, and presentable and that a consistently high standard of catering is delivered to general visitors and corporate clients.  You will also ensure that food/personal hygiene regulations are adhered to at all times.

About you:

Do you have a strong passion for working in Catering?

Do you have demonstrable experience in catering, food preparation, cooking and service?

Are you able to work evenings and weekends when required?

Are you able to work across The Culture Trust’s sites?

If so, please send your application form to privacy@culturetrust.com.

Closing date: Open vacancy               Reference number: LCST 0007

Casual Duty Manager

£13.69 p.h.

Mainly evenings and weekends – various shifts

About the Job:

Do you have a strong passion for working in a commercial environment and experience in customer care? If yes, we want to hear from you.

We have an exciting opportunity within the Commercial and Operations teams, for Casual Duty Managers, to assist with the day to day provision of a high quality front of house and commercial service at The Culture Trust Venues and during events. 

The successful applicant will be the primary contact point and lead front-line staff at all sites.  You will be the first point of contact for staff, customers, hirers and users of the facilities, ensuring the health and safety and well-being of all staff and users, as well as dealing with all technical, building and commercial issues.  You will be responsible for the delivery of excellent customer care at all times and ensuring outstanding customer satisfaction.

About you:

You will have experience of managing events, staff and buildings as well as experience of delivering a high quality customer experience.  You will have good written and spoken communication skills and experience of supervising others to ensure the smooth running of buildings and events.

You will have knowledge of health and safety legislation and regulations, and some knowledge of licensing.  You will be able to work on your own initiative within established procedures and guidelines and be confident to deal with a busy environment and resolve any issues that arise.

Closing date:     Ongoing

Job Number:      LCST014

To apply for this role, please complete the application form and email to privacy@culturetrust.com.  Applicants that have not completed Section C – Experience & Relevant Skills will not be considered. 

Executive Assistant to the Chief Executive

Salary: starting at £35,235 per annum

Contract type: Permanent

Hours: 37.5 Hours per week

The Culture Trust, Luton is a vibrant and progressive independent charitable Trust and our mission is ‘to connect communities through culture’. We do this through our accredited museums, theatres, galleries, creative workspaces and Arts Centre in Luton.

About the Job:

We have an exciting opportunity available and are currently seeking an experienced Executive Assistant to join our team.

The successful candidate will provide full administrative, PA and secretarial support to the Chief Executive and Board of Trustees. Produce and keep up-to-date the forward plan and schedule of meetings and leadership team activity, plan and prepare for key meetings, coordinate reports and papers, take minutes and perform Company Secretary Duties. 

You will organise the Chief Executive’s office functions and ensure efficient and professional operations whilst communicating with a range of stakeholders, staff and customers.  You will ensure that data and information is collated, managed, stored and shared appropriately and you will present clear information in verbal, written and digital formats.

 About You:

As an experienced Executive Assistant, you will have a proactive approach to tasks, with an in-depth understanding of the requirements in providing PA/ administrative support to senior management and Company board. 

You will have excellent organisational, communicational and interpersonal skills in addition to the high standard of written skills required for this role including minute taking and the ability to compile well-written and grammatically correct documents and letters.

As a highly organised individual, you will be able to effectively and efficiently plan and organise your own workload, work to deadlines and facilitate the progression of important events and issues including organising large scale events, seminars and board meetings.

Benefits:

With a strong focus on wellbeing and a good work life balance, employees of The Culture Trust, Luton enjoy a generous holiday entitlement and company sick pay. All employees are also gifted an additional day off for Birthdays!

Closing date:  31st May 2025

Interview Date: 12th – 13th June 2025

Vacancy ID:              

To apply for this role, please complete the application form and email to privacy@culturetrust.com.  Applicants that have not completed Section C – Experience & Relevant Skills will not be considered. 

Customer Service Assistant

37 hr variable shift post, including weekends

£24,404 - £24,790 pa

Permanent, Full Time

About the Job:

Do you have experience in a customer facing role, including excellent communication skills and able to deal politely and positively with a wide range of people and answering enquiries? If yes, we want to hear from you.

We have an exciting role where you will provide a vibrant and high-quality customer service by undertaking a wide range of duties in a proactive, friendly and positive manner. Provide information and support to users and ensure all Trust venues are safe, secure and well presented.

In this vital role, you’ll undertake financial procedures including operating a till and banking procedures in accordance with the Trust’s financial regulations. You’ll also undertake clerical procedures including inputting data to maintain accurate records, taking into account Data Protection legislation.

This opportunity will be based across our museums and art centre sites on a variable shift rota and will include weekends.

About You:

This is a public facing role so you’ll need to demonstrate your fluency in spoken and written English.

So if you have good customer service skills, as well as good ICT skills, with the ability to manage emails, use the internet and have a good working knowledge of Microsoft packages and able to work effectively as part of a team in a busy environment; we look forward to receiving your application. 

Closing date: 30/05/2025

Vacancy ID: LCST019

To apply for this role, please complete the application form and email to privacy@culturetrust.com.  Applicants that have not completed Section C – Experience & Relevant Skills will not be considered. 

Lead, Collections Management and Care
18.5 hours per week
£37,938 - £40,476 pro rata 

Permanent, Part Time

About the Role:

We are seeking a highly skilled professional to lead collections management, care, and conservation across The Culture Trust’s museum sites. In this key position, you will oversee the movement, storage, documentation, and conservation of museum objects, ensuring compliance with Museum Accreditation, Spectrum standards, and all relevant legal requirements. You will manage significant projects aimed at improving our collections service, ensuring that the Trust’s collections are properly cared for and accessible.

This role provides an exciting opportunity to lead the implementation of a new digital Collections Management System (CMS), manage the upgrading of storage facilities, and develop and maintain collections care and conservation programmes. As the collections management expert, you will offer professional guidance, represent the museum on specialist bodies, and support the development of grant applications and fundraising efforts.

Working closely with museum teams, external stakeholders, and contractors, you will ensure the care, preservation, and accessibility of collections, while contributing to the continuous enhancement of the museum experience for visitors. You will also be involved in strategic planning, policy development, and the training of project staff, volunteers, and apprentices.

The Culture Trust looks after the museum collection on behalf of Luton Borough Council. These encompass; the Hat Industry and Headwear Collection, covering over 400 years of hat-making in Luton; the Mossman Collection of horse drawn carriages; rare and unique medieval history, including the Wenlock Jug; plus, natural history, archaeology, costume, rural crafts, and fine art from Luton and the surrounding areas. 

You can find out more about our collections on our website, as well as our museums at Wardown House and Stockwood Discovery Centre, and the historic Hat District. 

About You:

To be successful in this role, you will need to demonstrate:

• Extensive experience in collections management, conservation, or a related discipline.
• Knowledge of Museum Accreditation, Spectrum standards, and relevant legislation.
• Proven ability to manage large-scale projects and budgets, including experience with grant application writing.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with external stakeholders.
• The ability to work flexibly, with occasional evening and weekend work required to meet business needs.

This is an excellent opportunity for an experienced collections management professional to make a significant impact within a dynamic and community-oriented cultural organisation.

Closing Date: 9am on 2 June 2025
Vacancy ID: LCST020

To apply for this role, please complete the application form and email it to privacy@culturetrust.com. Please ensure you complete Section C – Experience & Relevant Skills for your application to be considered.

Facilities Coordinator – Hat District

Salary £26409 - £28624

37 hours per week – including weekends and evenings

About the Job:

Do you have experience of delivering an effective and high-quality customer focused service in a busy venue.  Do you have experience of supervising buildings, employees and volunteers, as well as carrying out administration and business development.  The post holder would be the main point of contact for internal and external queries relating to all Hat District buildings operated by the Culture Trust. 

About you:

You will have experience of carrying out a range of administrative tasks including booking and hiring, retail sales, financial monitoring and reporting, arranging staffing rotas, invoicing and ordering equipment and services.  You will have experience of supervising the day to day operation of buildings, including health and safety, general maintenance, setting up rooms and equipment, supervising and training staff, security and cleanliness of the building and ensuring an excellent standard of customer care.   

You will have a good knowledge of Health and Safety Regulations relevant to the post.

Closing date:  20/6/25                                   Reference number: LCST 0018

To apply for this role, please complete the application form and email to privacy@culturetrust.com.  Applicants that have not completed Section C – Experience & Relevant Skills will not be considered. 

Creative Industry Trainee

15 hrs pw, including some evenings and weekends

£24,027 pa (pro rata)

Temporary, Part Time

Overview

Are you looking to build a career in the creative industries? This is a rare opportunity to gain hands-on experience supporting a year-round programme for creatives in Luton. Join the Culture Trust as a Creative Industry Trainee and help deliver events, campaigns and activities designed to support local creative talent. This is an entry-level role for someone eager to learn, contribute, and grow in a practical working environment.

Job Purpose

This role supports the Creative Industry Network — a programme designed to connect, inspire and develop creative professionals in Luton. As a Trainee, you'll work closely with the team to help deliver events, industry talks, networking sessions, and the Pioneers creative development scheme. You'll also gain practical experience in content creation, communications, and programme administration, helping bring the network to life.

Who Is This Role Suitable For?

This role is ideal for someone who wants to work in areas such as creative producing, cultural marketing, events coordination or talent development. You don’t need a degree or formal qualifications — just curiosity, commitment, and a strong interest in creative careers.

We particularly welcome applicants who are underrepresented in the creative sector and are keen to support Luton’s growing cultural scene.

Skills Required

• Communication: Clear and confident writing and speaking, with the ability to engage a range of people.
• Organisation: Able to manage tasks and follow projects through to completion.
• Teamwork: Willing to collaborate and take direction, while showing initiative.
• Digital confidence: Comfortable using email, social media, or basic design/editing tools.
• Creativity: Interest in creative ideas, events, or the challenges creatives face.

What Will You Be Involved In?

• Supporting networking events, creative talks and showcases
• Helping run the Pioneers programme for emerging talent
• Creating social media content and digital updates
• Assisting with admin and coordination tasks behind the scenes
• Exploring your own creative interests through optional training

Additional Details

• Duration: July 2025 – March 2026 (part-time, approx. 2 days per week)
• Pay: £24,027 pro rata
• Location: Hat District and Culture Trust venues across Luton

We are committed to inclusion and welcome applications from individuals of all backgrounds and experiences.

Closing date: 9am 16/06/25

Vacancy ID: LCST022

To apply for this role, please complete the application form and email to privacy@culturetrust.com.  Applicants that have not completed Section C – Experience & Relevant Skills will not be considered. 

Culture and Creative Trainee

15 hrs pw, including some evenings and weekends

£24,027 pa (pro rata)

Temporary, Part Time

Overview

Do you want to explore a wide range of careers in culture — from museums and community arts to theatre and public events? The Culture and Creative Trainee placement offers an exciting entry point for individuals looking to gain experience across different cultural teams at the Culture Trust, with a mix of creative and practical tasks.

Job Purpose

This short-term role gives you a taste of life behind the scenes at a busy arts and heritage organisation. While you’ll contribute to some Creative Industry Network activities, your placement will mainly involve supporting the wider programme — including museum exhibitions, family workshops, schools work, theatre events and more. You’ll work with multiple teams and gain a valuable understanding of how cultural organisations operate.

Who Is This Role Suitable For?

Perfect for someone exploring a first step into the cultural sector — whether your interest lies in museums, education, events, or theatre. No previous experience is required, just enthusiasm, reliability, and a willingness to learn by doing.

We particularly welcome applicants with lived experience of barriers to accessing the arts.

Skills Required

• People skills: Friendly, helpful, and able to communicate clearly with a variety of people.
• Teamwork: Comfortable working in a team and taking instruction.
• Practicality: Willing to assist with physical tasks like event setup and clear-down.
• Flexibility: Open to working across different types of events or spaces.
• Passion for culture: A desire to learn more about the arts, heritage or creative learning.

What Will You Be Involved In?

• Assisting with school visits, family activities, and community events
• Supporting exhibitions and learning sessions in our museum spaces
• Helping set up and run theatre or live events
• Contributing ideas to improve our offer
• Working alongside teams delivering meaningful work for diverse audiences

Additional Details

• Duration: 2–4 month placement (part-time, approx. 2 days per week) starting in July and November
• Pay: £24,027 pro rata
• Location: Culture Trust venues across Luton

This role is a great stepping stone for anyone interested in working in arts, heritage or community-based creative practice.

We are committed to inclusion and welcome applications from individuals of all backgrounds and experiences.

Closing date: 9am 16/06/25

Vacancy ID: LCST023

To apply for this role, please complete the application form and email to privacy@culturetrust.com.  Applicants that have not completed Section C – Experience & Relevant Skills will not be considered. 

Deputy Arts & Technical Production Coordinator – The Culture Trust

Salary: £31,067 pro rata
18.5 hours per week – including evenings and weekends

About the Job

 Do you have experience in delivering technical support for live events, exhibitions, and cultural programmes? Are you confident working with lighting, sound, AV and stage equipment? We are looking for a Deputy Arts & Technical Production Coordinator to support the Culture Trust’s arts and cultural programme across all sites in Luton.

You will be responsible for operating and maintaining technical equipment, ensuring safe working practices, supporting get-ins and get-outs, and contributing to the high-quality technical delivery of exhibitions and live events. This is a varied, hands-on role, working both indoors and outdoors at our venues and public spaces.

About You

You will have experience working in a technical production environment, operating venue lighting, sound, and AV systems. You will be confident working with artists, technicians, and the public, and capable of supporting freelance and casual crew.

You’ll have good practical knowledge of health and safety, risk assessments, and safe systems of work. You’ll also bring strong organisational and communication skills, and be comfortable with manual handling and equipment transport between sites.

We are especially keen to hear from candidates who are underrepresented in technical and cultural roles and are passionate about supporting Luton’s diverse creative scene.

Closing date: 27/06/25
Reference number: LCST024

To apply for this role, please complete the application form and email to privacy@culturetrust.com. Applicants who have not completed Section C – Experience & Relevant Skills will not be considered.