Stockwood Re-opening

If you have any further questions about your visit, please do get in touch. Email: boxoffice@culture.com

FAQ's

What social distancing measures will be in place?

There will be 2 metre markings throughout the site to advise you. There will be signage highlighting steps to help you enjoy your visit safely. All face to face areas such as our reception area and café will have Perspex screens in place.

All our staff will be wearing face coverings or visors.

Hand sanitiser stations will be spread out throughout the site for use, when you need them.

Do I need to wear a face covering?

Yes please, bring your face covering with you on your visit. You will need to wear them when indoors and queuing. 

What happens if I forget my face covering?

That’s okay! We have disposable face masks available to buy on site.

Are you doing track and trace?

Yes. Upon arrival you will be asked to note down your details. These will then be kept securely for a maximum of 21 days and then destroyed.

Will I need to queue to get in?

Possibly. Getting into the site may be slower than normal as we will being taking down visitors details for Track and Trace (see above) before they enter. We do have a maximum capacity for the site- so entry may have to be restricted at points. However we do not see this happening on a regular basis.

Is the whole site open?

No. Unfortunately we are unable to open the whole site safely.

Mossman Gallery, Stables and Walled Garden are remaining closed at the moment

The Garden Café, the play area is open and wider gardens are open for you to enjoy.

Can I eat inside the Café?

You can eat in, but there are limited tables within the café. We do have a large seating area just outside of the café. We have a wide range of tasty food and drink options available, which can be ordered at the counter.

You can also order takeaway food and drink from our café that can be enjoyed off site.

Are you excepting cash?

We are only accepting card payments at the moment. 

Can I still park as normal?

Yes. Our car park is open as normal. It will be open when the centre is open.

What times will you be open?

We will be opening 11am til 5pm - Thursday to Sunday.

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