Work with us
Help us build an even brighter future.We believe this is an incredibly exciting time for the development of arts and culture in Luton. We’re passionate about what we do, so we encourage an open, collaborative and inclusive working environment.
Current Job Positions
Customer Service Assistant. Closing Date: 30/01/2026
Customer Service Assistant
37 hr variable shift post, including evenings and weekends
£25,185 pa
About the Job:
Do you have experience in a customer facing role, including excellent communication skills and able to deal politely and positively with a wide range of people and answering enquiries? If yes, we want to hear from you.
We have an exciting role where you will provide a vibrant and high quality customer service by undertaking a wide range of duties in a proactive, friendly and positive manner. Provide information and support to users and ensure all Trust venues are safe, secure and well presented.
In this vital role, you’ll undertake financial procedures including operating a till and ticket booking system, following procedures in accordance with the Trust’s financial regulations. You’ll also undertake clerical procedures including inputting data to maintain accurate records, taking into account Data Protection legislation.
This opportunity will be based across our museums and art centre sites on a variable shift rota and will include evenings and weekends.
About You:
This is a public facing role so you’ll need to demonstrate your fluency in spoken and written English.
So if you have good customer service skills, as well as good ICT skills, with the ability to manage emails, use the internet and have a good working knowledge of Microsoft packages and able to work effectively as part of a team in a busy environment; we look forward to receiving your application.
Closing date: 30/01/26
Vacancy ID: LCST029
To apply for this role, please complete the application form and email to privacy@culturetrust.com. Applicants that have not completed Section C – Experience & Relevant Skills will not be considered.
We can only process applications through our Job Application Form, any other documents submitted will be disregarded unless requested with your application. If you have any difficulty accessing any of the supporting documents please email info@culturetrust.com.
